The purpose of the Quality Management System is to ensure that the products and services provided to our customers consistently meet or exceed their expectations.  The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year in accordance with BS EN ISO 9001 – Quality Management System requirements for security guarding, staff screening and key holding services.

It is the policy of LTA Security Company to maintain, on a continual basis, an effectively managed Quality Assurance Programme, which will assure customers that the products supplied conform to the laid down procedures or disciplines of the company, which will ensure that we meet the customers’ needs and expectations.

The Management of LTA Security Company is firmly committed to the procedures included in this Quality Manual, and the total participation of all personnel are mandatory. This LTA Security Company ltd policy sets overall criteria to set quality objective to cover scope of quality management system.

The QA is entrusted with the authority and responsibility for the control of the Quality Management System.

The QA cannot be over-ruled on matters of quality and in the event of differences of opinion on quality matters; the QA has the responsibility to refer such items to the Managing Director for resolution.

This policy of Quality Assurance is in place to ensure that the overall organisational goals of the company are met. The goals of this company are to ensure that the best possible product is supplied to our valued customers, and that we are able to meet their needs and requirements as effectively and efficiently as possible.

Our organisational goals are to ensure that the changes required within our documented management system to meet the requirements of BS EN ISO 9001, written to all Standards, Codes of Practice and Schedules which are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company.

LTA Security Company ltd will make this Policy available to all stakeholders, shareholders, staff and general public on request.

LTA Security Company Ltd Provide security guarding and key holding and intruder alarm response services to residential and business premises while. At LTA Security Company Ltd the top management is committed to provide adequate control of the health and safety risks arising from our work activities under the Health and Safety at Work etc. Act 1974; by consulting with its employees on matters affecting their health and safety at work place. LTA Security Company Ltd ensures safe handling and use of substances and provides adequate information instruction and supervision for employees.

LTA Security Company is committed to ensure that all employees are competent to do their tasks, and to give them adequate training. LTA Security Company as employer understand his responsibility to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences (near misses) under RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. LTA Security Company ltd is committed to prevent accidents and cases of work-related ill health to maintain safe and healthy working conditions;

Therefore, we provide, so far is reasonably practicable.
• A safe system of work.
• Safe plant and equipment.
• Safe means of handling and transporting articles, substances and people
• Adequate training, instruction, information and supervision
• A safe place of work with safe access and egress.
• A safe and healthy environment.
• Adequate welfare facilities.

Management at LTA Security Company Ltd is committed to ensure, so far as is reasonably practicable, that the way we carry out our security operations does not affect the Health and Safety of persons who are not our employees, for example visitor and contractors.
It is also recognized that where we produce articles and substances for use at work or we erect or install any plant or equipment, we have a duty to ensure the Health and Safety or those who use them and make available all the required information for their Health and Safety.

Operating in a responsible and sustainable manner is important to our company. Although at LTA Security Company Ltd we run our business activities in line with the expectations of our diverse stakeholders, we also see corporate responsibility as a discipline that helps us to manage risks and maximize on the opportunities presented to us in a changing global environment. We take our corporate responsibility seriously within our company as an employer, provider, investor and a consumer. We are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

We focus our CSR activities in the following key impact areas: 

Workplace our ability to deliver world-class products is dependent on a talented, engaged workforce in all of the countries in which we operate. To this end, we are focused on making LTA Security Company Ltd a place where people feel supported, can develop their skills, and have a clear understanding of our business objectives. We are committed to ensuring that our entire business is conducted according to rigorous professional, ethical and legal standards.

Additionally we: 

Operate an equal opportunities policy for all present and potential future employees

Offer our employees clear and fair terms of employment and provide resources to enable their continual development

Maintain a clear and fair employee remuneration policy and maintain forums for employee consultation and business involvement.

Health & Safety We shall provide, and strive to maintain, a clean, healthy and safe working environment providing a workplace where our employees feel safe is not only a legal obligation, but a fundamental factor in building their engagement with the company. Through management intervention, awareness campaigns and a culture that encourages employees to raise concerns about the workplace safety, we aim to reduce the frequency of accidents.

Our Health & Safety department challenges and develops cooperation between all managers and employees to ensure health and safety management is embedded into management and business processes. This is supported by our Health & Safety Policy.

Marketplace We are in business to deliver value to our customers. All that we do is geared to providing world class services and products and the best possible customer experience. We have a passion for excellence and we take pride in our ability to solve our customers’ problems, focusing on delivering innovative solutions in a timely manner. We aim for true customer satisfaction by understanding our clients’ needs and building partnerships.

Environment We recognize the importance of understanding the impact of our activities on the environment and we are developing an environmental program to demonstrate and benchmark our commitment. The environmental program addresses pollution control of chemicals, energy and water efficiency and waste reduction, all of which are subject to continuous review.

The Program also seeks to reduce the impact of our global carbon footprint and we will achieve this by monitoring carbon emissions and reporting them on an annual basis.

Community We are committed to making a sustainable positive impact on the communities in which we operate. We aim to make a distinctive contribution to inequality and social development through the establishment of effective partnerships and programs that make best use of the energies and skills of our employees. We support our employees in fundraising for charities and voluntary work, recognizing both the benefit to the community and to the employees themselves. We also regularly choose relevant charities and sponsorships from within the communities we are involved with.